The Expansion of MexHospitality: Exploring the Ethical Implications of Hospitality Outsourcing

Ethics matter in hospitality and tourism. Moral issues abound in the development, management and marketing of hospitality and tourism products, experiences, and enterprises, including destinations, all of which require students to know not only what the “right” thing to do is, but also why it is the right thing to do, and how to communicate their ethical decisions to others. Despite the importance given to ethical awareness in hospitality and tourism settings by educators, students, and the industry, ethics education has taken very little formal space in tourism curricula. The decisions of hospitality and tourism leaders undeniably affect people’s economic, psychological, and cultural well-being, the environment, and even themselves so the purpose of this case study is to facilitate ethical competences by providing a scenario through which students can apply ethical, theoretical principles to solve a real ethical dilemma in the hospitality industry.