Digital Exclusion in Older Adults: Strengthening Patient Safety and Healthcare Through a Digital Application Designed for the Elderly

This project focuses on developing a solution for self-management and medication control in elderly individuals in Mexico, aligning with the global initiative “Medication Without Harm” by the UN and Mexico's “National Digital Strategy.“ The methodology integrates information design and user-centered design, adapting to the unique needs of elderly individuals and addressing the challenge of digital illiteracy. This project not only addresses a public health need but also marks a milestone by exploring the critical intersection of digital health, autonomy for the elderly, and patient safety in the digital era. By implementing specific solutions, prioritizing self-management, and overcoming digital illiteracy, it establishes a foundation for research and development, emphasizing patient integrity and safety. In seeking to enhance the quality of life for the elderly, the project contributes to knowledge on designing technology to meet their needs, with a stringent focus on patient safety. This not only resolves current issues but also sets a framework for future investigations in digital health, the inclusion of the elderly, and patient safety in the technological landscape. The conclusion not only signifies the successful implementation of a solution but also opens new avenues for research, redefining how technology can be an ally in promoting the autonomy and well-being of the elderly, with patient safety as an essential pillar in the digital era.