The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites

Marta Del Rio; Linda Cortes; Luis Salamanca

doi:10.1109/IUSER.2016.7857955

The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites

Marta Del Rio, Linda Cortes, Luis Salamanca

Departamento de Ciencias Computacionales

Producción científica

1 Cita (Scopus)

Resumen

Current Mexican government sites vary greatly in the level of website maturity and type of information included. This occurs in spite of legislation being enforced to attain transparency and diminish the amount of figure exposure the politicians try to ensure. This paper presents a ranking of the 32 Mexican state websites in which we evaluate the citizen experience by measuring amount of relevant content in the homepage, the number of online services offered, the simplicity in language, the accessibility issues and the level of interaction of citizens with its government departments. The ranking demonstrates that the maturity level of Mexican websites differs greatly from state to state, in spite of the government efforts to regulate and standardize websites content and politician's exposure through the website.

Idioma original	English
Título de la publicación alojada	Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016
Editorial	Institute of Electrical and Electronics Engineers Inc.
Páginas	172-175
Número de páginas	4
ISBN (versión digital)	9781509026319
ISBN (versión impresa)	9781509026319
DOI	https://doi.org/10.1109/IUSER.2016.7857955
Estado	Published - 16 feb 2017
Evento	4th International Conference on User Science and Engineering, i-USEr 2016 - Melaka Duración: 23 ago 2016 → 25 ago 2016

Serie de la publicación

Nombre	Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016

Conference

Conference	4th International Conference on User Science and Engineering, i-USEr 2016
País/Territorio	Malaysia
Ciudad	Melaka
Período	23/8/16 → 25/8/16

Nota bibliográfica

Publisher Copyright:
© 2016 IEEE.

All Science Journal Classification (ASJC) codes

Informática aplicada
Interacción persona-ordenador
Redes de ordenadores y comunicaciones

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10.1109/IUSER.2016.7857955

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Del Rio, M., Cortes, L., & Salamanca, L. (2017). The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. En Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016 (pp. 172-175). Artículo 7857955 (Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IUSER.2016.7857955

Del Rio, Marta ; Cortes, Linda ; Salamanca, Luis. / The use of relevant content in mexican government websites : A ranking proposal to increase citizen-oriented websites. Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016. Institute of Electrical and Electronics Engineers Inc., 2017. pp. 172-175 (Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016).

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title = "The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites",

abstract = "Current Mexican government sites vary greatly in the level of website maturity and type of information included. This occurs in spite of legislation being enforced to attain transparency and diminish the amount of figure exposure the politicians try to ensure. This paper presents a ranking of the 32 Mexican state websites in which we evaluate the citizen experience by measuring amount of relevant content in the homepage, the number of online services offered, the simplicity in language, the accessibility issues and the level of interaction of citizens with its government departments. The ranking demonstrates that the maturity level of Mexican websites differs greatly from state to state, in spite of the government efforts to regulate and standardize websites content and politician's exposure through the website.",

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Del Rio, M, Cortes, L & Salamanca, L 2017, The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. En Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016., 7857955, Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016, Institute of Electrical and Electronics Engineers Inc., pp. 172-175, 4th International Conference on User Science and Engineering, i-USEr 2016, Melaka, Malaysia, 23/8/16. https://doi.org/10.1109/IUSER.2016.7857955

The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. / Del Rio, Marta; Cortes, Linda; Salamanca, Luis.
Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016. Institute of Electrical and Electronics Engineers Inc., 2017. p. 172-175 7857955 (Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016).

Producción científica

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Del Rio M, Cortes L, Salamanca L. The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. En Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016. Institute of Electrical and Electronics Engineers Inc. 2017. p. 172-175. 7857955. (Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016). doi: 10.1109/IUSER.2016.7857955

The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites

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