The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites

Marta Del Rio, Linda Cortes, Luis Salamanca

Resultado de la investigación

Resumen

Current Mexican government sites vary greatly in the level of website maturity and type of information included. This occurs in spite of legislation being enforced to attain transparency and diminish the amount of figure exposure the politicians try to ensure. This paper presents a ranking of the 32 Mexican state websites in which we evaluate the citizen experience by measuring amount of relevant content in the homepage, the number of online services offered, the simplicity in language, the accessibility issues and the level of interaction of citizens with its government departments. The ranking demonstrates that the maturity level of Mexican websites differs greatly from state to state, in spite of the government efforts to regulate and standardize websites content and politician's exposure through the website.

Idioma originalEnglish
Título de la publicación alojadaProceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016
EditorialInstitute of Electrical and Electronics Engineers Inc.
Páginas172-175
Número de páginas4
ISBN (versión digital)9781509026319
DOI
EstadoPublished - 16 feb 2017
Evento4th International Conference on User Science and Engineering, i-USEr 2016 - Melaka
Duración: 23 ago 201625 ago 2016

Conference

Conference4th International Conference on User Science and Engineering, i-USEr 2016
PaísMalaysia
CiudadMelaka
Período23/8/1625/8/16

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Human-Computer Interaction
  • Computer Networks and Communications

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  • Citar esto

    Del Rio, M., Cortes, L., & Salamanca, L. (2017). The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. En Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016 (pp. 172-175). [7857955] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IUSER.2016.7857955