The firm's continuance intentions to use inter-organizational ICTs: The influence of contingency factors and perceptions

Fabio Enrique Gómez Meneses, Carlos Serrano Cinca, Blanca Hernandez Ortega

Resultado de la investigaciónrevisión exhaustiva

18 Citas (Scopus)

Resumen

We study the influence of contingency factors on the firm's intentions to continue using an inter-organizational ICT. This influence is mediated by perceptions and satisfaction with the ICT. The contingency factors analyzed are the firm's environment and ICT compatibility with the organizational culture. Perceptions are the usefulness, ease of use and security of the ICT. Findings demonstrate that contingency factors directly explain the firm's perceptions and, indirectly, satisfaction and continuance intentions. This study contributes by adapting the predominant behavioral models in the technology arena to the analysis of continuance and explaining why firms perceive inter-organizational ICTs as useful and secure.
Idioma originalEnglish
Páginas (desde-hasta)747-761
Número de páginas15
PublicaciónInformation and Management
Volumen51
N.º6
DOI
EstadoPublished - 1 sept. 2014
Publicado de forma externa

All Science Journal Classification (ASJC) codes

  • Empresa, gestión y contabilidad (todo)

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