Reduce turnaround time through waste elimination

Bernardo Villarreal, Jose Arturo Garza Reyes, Fernando Gonzalez Aleu, Arturo Quezada, Gabriela Morales, Aracely Carranza

Resultado de la investigación

Resumen

According to the NHS Confederation (2012), "It's not good to be a patient stuck on an ambulance trolley in a corridor, but the patients at risk are the road traffic accidents or heart attacks still waiting for the ambulance service to respond". Ambulance Turnaround time is a measure of particular interest in the performance of Emergency Medical Systems (EMS). It determines the degree of coordination and communication with the health institutions where each patient will receive his final treatment. Its value is key in the determination of the ambulance capacity of the operations system of an EMS institution. Long turnaround times decreases the availability of ambulances for future services and furthermore, it increases ambulance response times and patient's health risk. This work is about applying an improvement approach based on Lean Thinking for reducing ambulance turnaround time in the EMS operations of the Red Cross located in metropolitan Monterrey, Mexico. Results of the application are provided.

Idioma originalEnglish
Título de la publicación alojadaProceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018
EditorialIEOM Society
Páginas884-895
Número de páginas12
Volumen2018-March
ISBN (versión impresa)9781532359446
EstadoPublished - mar 2018
Evento8th International Conference on Industrial Engineering and Operations Management, IEOM 2018 - Bandung
Duración: 6 mar 20188 mar 2018

Conference

Conference8th International Conference on Industrial Engineering and Operations Management, IEOM 2018
PaísIndonesia
CiudadBandung
Período6/3/188/3/18

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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  • Citar esto

    Villarreal, B., Reyes, J. A. G., Aleu, F. G., Quezada, A., Morales, G., & Carranza, A. (2018). Reduce turnaround time through waste elimination. En Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018 (Vol. 2018-March, pp. 884-895). IEOM Society.