Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach

Mariel Garcia-Hernandez*, Fabiola Chavez-Cortes, Alberto Rossa-Sierra

*Autor correspondiente de este trabajo

Producción científica

Resumen

Studies indicate that parents consider pediatric medical encounters as stressful. One of the things they feel stressful is the uncertainty that revolves around the information in the medical prescription provided by the pediatrician since the information presented is not clear, confusing, and ambiguous. However, this feeling is more pronounced in new parents, since they do not have previous experience handling this type of health issue, it can be a significant trigger to face this type of situation and, above all, information. Based on this, a graphic restructuring was carried out from the perspective of the information design of the said medical document, that is, based on multi-scenarios and the cognitive, informational, and emotional needs of the users who interact with this design object. It was considered, in addition to the information that by law must appear in said documents, the ailment or symptom solves the medicine prescribed by the pediatrician, in such a way that, in addition to making these documents more understandable, it was sought to alleviate the stress and uncertainty that the user could feel. To validate the fact that the pediatric medical prescription was understandable and generated less stress, a questionnaire was applied to this user, the A/B Test and PSSUQ Questionnaire tool.

Idioma originalEnglish
Título de la publicación alojadaDesign, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings
EditoresAaron Marcus, Elizabeth Rosenzweig, Marcelo M. Soares
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas279-288
Número de páginas10
ISBN (versión impresa)9783031357046
DOI
EstadoPublished - 2023
Evento12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023 - Copenhagen
Duración: 23 jul 202328 jul 2023

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen14034 LNCS
ISSN (versión impresa)0302-9743
ISSN (versión digital)1611-3349

Conference

Conference12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023
País/TerritorioDenmark
CiudadCopenhagen
Período23/7/2328/7/23

Nota bibliográfica

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

All Science Journal Classification (ASJC) codes

  • Ciencia computacional teórica
  • Ciencia de la Computación General

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