The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites

Marta Del Rio, Linda Cortes, Luis Salamanca

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Current Mexican government sites vary greatly in the level of website maturity and type of information included. This occurs in spite of legislation being enforced to attain transparency and diminish the amount of figure exposure the politicians try to ensure. This paper presents a ranking of the 32 Mexican state websites in which we evaluate the citizen experience by measuring amount of relevant content in the homepage, the number of online services offered, the simplicity in language, the accessibility issues and the level of interaction of citizens with its government departments. The ranking demonstrates that the maturity level of Mexican websites differs greatly from state to state, in spite of the government efforts to regulate and standardize websites content and politician's exposure through the website.

Original languageEnglish
Title of host publicationProceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages172-175
Number of pages4
ISBN (Electronic)9781509026319
DOIs
Publication statusPublished - 16 Feb 2017
Event4th International Conference on User Science and Engineering, i-USEr 2016 - Melaka, Malaysia
Duration: 23 Aug 201625 Aug 2016

Conference

Conference4th International Conference on User Science and Engineering, i-USEr 2016
CountryMalaysia
CityMelaka
Period23/8/1625/8/16

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Human-Computer Interaction
  • Computer Networks and Communications

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    Del Rio, M., Cortes, L., & Salamanca, L. (2017). The use of relevant content in mexican government websites: A ranking proposal to increase citizen-oriented websites. In Proceedings - 2016 4th International Conference on User Science and Engineering, i-USEr 2016 (pp. 172-175). [7857955] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IUSER.2016.7857955