TY - JOUR
T1 - The firm's continuance intentions to use inter-organizational ICTs: The influence of contingency factors and perceptions
AU - Gómez Meneses, Fabio Enrique
AU - Serrano Cinca, Carlos
AU - Hernandez Ortega, Blanca
N1 - Copyright:
Copyright 2017 Elsevier B.V., All rights reserved.
PY - 2014/9/1
Y1 - 2014/9/1
N2 - We study the influence of contingency factors on the firm's intentions to continue using an inter-organizational ICT. This influence is mediated by perceptions and satisfaction with the ICT. The contingency factors analyzed are the firm's environment and ICT compatibility with the organizational culture. Perceptions are the usefulness, ease of use and security of the ICT. Findings demonstrate that contingency factors directly explain the firm's perceptions and, indirectly, satisfaction and continuance intentions. This study contributes by adapting the predominant behavioral models in the technology arena to the analysis of continuance and explaining why firms perceive inter-organizational ICTs as useful and secure.
AB - We study the influence of contingency factors on the firm's intentions to continue using an inter-organizational ICT. This influence is mediated by perceptions and satisfaction with the ICT. The contingency factors analyzed are the firm's environment and ICT compatibility with the organizational culture. Perceptions are the usefulness, ease of use and security of the ICT. Findings demonstrate that contingency factors directly explain the firm's perceptions and, indirectly, satisfaction and continuance intentions. This study contributes by adapting the predominant behavioral models in the technology arena to the analysis of continuance and explaining why firms perceive inter-organizational ICTs as useful and secure.
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UR - https://www.mendeley.com/catalogue/055262dc-791e-372a-803b-d984a39f8b8e/
U2 - https://doi.org/10.1016/j.im.2014.06.003
DO - https://doi.org/10.1016/j.im.2014.06.003
M3 - Article
SN - 0378-7206
VL - 51
SP - 747
EP - 761
JO - Information and Management
JF - Information and Management
IS - 6
ER -