Reduce turnaround time through waste elimination

Bernardo Villarreal; Jose Arturo Garza Reyes; Fernando Gonzalez Aleu; Arturo Quezada; Gabriela Morales; Aracely Carranza

Reduce turnaround time through waste elimination

Bernardo Villarreal^*, Jose Arturo Garza Reyes, Fernando Gonzalez Aleu, Arturo Quezada, Gabriela Morales, Aracely Carranza

^*Corresponding author for this work

Departamento de Ingeniería Mecánica y Eléctrica

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

According to the NHS Confederation (2012), "It's not good to be a patient stuck on an ambulance trolley in a corridor, but the patients at risk are the road traffic accidents or heart attacks still waiting for the ambulance service to respond". Ambulance Turnaround time is a measure of particular interest in the performance of Emergency Medical Systems (EMS). It determines the degree of coordination and communication with the health institutions where each patient will receive his final treatment. Its value is key in the determination of the ambulance capacity of the operations system of an EMS institution. Long turnaround times decreases the availability of ambulances for future services and furthermore, it increases ambulance response times and patient's health risk. This work is about applying an improvement approach based on Lean Thinking for reducing ambulance turnaround time in the EMS operations of the Red Cross located in metropolitan Monterrey, Mexico. Results of the application are provided.

Original language	English
Title of host publication	Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018
Publisher	IEOM Society
Pages	884-895
Number of pages	12
Volume	2018-March
ISBN (Print)	9781532359446
Publication status	Published - Mar 2018
Event	8th International Conference on Industrial Engineering and Operations Management, IEOM 2018 - Bandung, Indonesia Duration: 6 Mar 2018 → 8 Mar 2018

Publication series

Name	Proceedings of the International Conference on Industrial Engineering and Operations Management
Volume	2018-March
ISSN (Electronic)	2169-8767

Conference

Conference	8th International Conference on Industrial Engineering and Operations Management, IEOM 2018
Country/Territory	Indonesia
City	Bandung
Period	6/3/18 → 8/3/18

Bibliographical note

Publisher Copyright:
© IEOM Society International.

All Science Journal Classification (ASJC) codes

Strategy and Management
Management Science and Operations Research
Control and Systems Engineering
Industrial and Manufacturing Engineering

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Cite this

Villarreal, B., Reyes, J. A. G., Aleu, F. G., Quezada, A., Morales, G., & Carranza, A. (2018). Reduce turnaround time through waste elimination. In Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018 (Vol. 2018-March, pp. 884-895). (Proceedings of the International Conference on Industrial Engineering and Operations Management; Vol. 2018-March). IEOM Society.

Villarreal, Bernardo ; Reyes, Jose Arturo Garza ; Aleu, Fernando Gonzalez et al. / Reduce turnaround time through waste elimination. Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018. Vol. 2018-March IEOM Society, 2018. pp. 884-895 (Proceedings of the International Conference on Industrial Engineering and Operations Management).

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abstract = "According to the NHS Confederation (2012), {"}It's not good to be a patient stuck on an ambulance trolley in a corridor, but the patients at risk are the road traffic accidents or heart attacks still waiting for the ambulance service to respond{"}. Ambulance Turnaround time is a measure of particular interest in the performance of Emergency Medical Systems (EMS). It determines the degree of coordination and communication with the health institutions where each patient will receive his final treatment. Its value is key in the determination of the ambulance capacity of the operations system of an EMS institution. Long turnaround times decreases the availability of ambulances for future services and furthermore, it increases ambulance response times and patient's health risk. This work is about applying an improvement approach based on Lean Thinking for reducing ambulance turnaround time in the EMS operations of the Red Cross located in metropolitan Monterrey, Mexico. Results of the application are provided.",

author = "Bernardo Villarreal and Reyes, {Jose Arturo Garza} and Aleu, {Fernando Gonzalez} and Arturo Quezada and Gabriela Morales and Aracely Carranza",

note = "Publisher Copyright: {\textcopyright} IEOM Society International.; 8th International Conference on Industrial Engineering and Operations Management, IEOM 2018 ; Conference date: 06-03-2018 Through 08-03-2018",

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month = mar,

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Villarreal, B, Reyes, JAG, Aleu, FG, Quezada, A, Morales, G & Carranza, A 2018, Reduce turnaround time through waste elimination. in Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018. vol. 2018-March, Proceedings of the International Conference on Industrial Engineering and Operations Management, vol. 2018-March, IEOM Society, pp. 884-895, 8th International Conference on Industrial Engineering and Operations Management, IEOM 2018, Bandung, Indonesia, 6/3/18.

Reduce turnaround time through waste elimination. / Villarreal, Bernardo; Reyes, Jose Arturo Garza; Aleu, Fernando Gonzalez et al.
Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018. Vol. 2018-March IEOM Society, 2018. p. 884-895 (Proceedings of the International Conference on Industrial Engineering and Operations Management; Vol. 2018-March).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - Villarreal, Bernardo

AU - Reyes, Jose Arturo Garza

AU - Aleu, Fernando Gonzalez

AU - Quezada, Arturo

AU - Morales, Gabriela

AU - Carranza, Aracely

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AB - According to the NHS Confederation (2012), "It's not good to be a patient stuck on an ambulance trolley in a corridor, but the patients at risk are the road traffic accidents or heart attacks still waiting for the ambulance service to respond". Ambulance Turnaround time is a measure of particular interest in the performance of Emergency Medical Systems (EMS). It determines the degree of coordination and communication with the health institutions where each patient will receive his final treatment. Its value is key in the determination of the ambulance capacity of the operations system of an EMS institution. Long turnaround times decreases the availability of ambulances for future services and furthermore, it increases ambulance response times and patient's health risk. This work is about applying an improvement approach based on Lean Thinking for reducing ambulance turnaround time in the EMS operations of the Red Cross located in metropolitan Monterrey, Mexico. Results of the application are provided.

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Villarreal B, Reyes JAG, Aleu FG, Quezada A, Morales G, Carranza A. Reduce turnaround time through waste elimination. In Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018. Vol. 2018-March. IEOM Society. 2018. p. 884-895. (Proceedings of the International Conference on Industrial Engineering and Operations Management).

Reduce turnaround time through waste elimination

Abstract

Publication series

Conference

Bibliographical note

All Science Journal Classification (ASJC) codes

UN SDGs

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Cite this