Abstract
The fundamental responsibilities of Emergency Medical Service (EMS) systems are to provide urgent medical care, such as pre-hospital care, and to transport the patient to the hospital if needed. The agility and efficiency of EMS systems are major public concerns. Since the EMS process involved is fundamentally a transportation process, the Lean Transportation approach is a viable option for improving Emergency Medical Service (EMS) operations performance. The identification of waste during the ambulance cycle time is the basis for designing an operations improvement strategy. The scheme utilized uses modified versions of the Transportation Value Stream Map (TVSM) and The Operational Vehicle Effectiveness (TOVE) Index. Thus, availability, performance and quality wastes are identified to define the improvement strategy. Results of the application for the Monterrey metropolitan operations of the Mexican Red Cross are provided.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the International Conference on Industrial Engineering and Operations Management |
| Publisher | IEOM Society |
| Pages | 766-774 |
| Number of pages | 9 |
| Volume | 2017 |
| Edition | JUL |
| Publication status | Published - Jul 2017 |
| Event | European International Conference on Industrial Engineering and Operations Management.IEOM 2017 - Duration: 24 Jul 2017 → 25 Jul 2017 |
Publication series
| Name | Proceedings of the International Conference on Industrial Engineering and Operations Management |
|---|
Conference
| Conference | European International Conference on Industrial Engineering and Operations Management.IEOM 2017 |
|---|---|
| Period | 24/7/17 → 25/7/17 |
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All Science Journal Classification (ASJC) codes
- Strategy and Management
- Management Science and Operations Research
- Control and Systems Engineering
- Industrial and Manufacturing Engineering
Cite this
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Lean emergency medical operations. / Villarreal, Bernardo; Granda, Edgar; Lankenau, Samantha; Montalvo, Andrea; Bastidas, Ana Cristina; Garza-Reyes, José Arturo.
Proceedings of the International Conference on Industrial Engineering and Operations Management. Vol. 2017 JUL. ed. IEOM Society, 2017. p. 766-774 (Proceedings of the International Conference on Industrial Engineering and Operations Management).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Lean emergency medical operations
AU - Villarreal, Bernardo
AU - Granda, Edgar
AU - Lankenau, Samantha
AU - Montalvo, Andrea
AU - Bastidas, Ana Cristina
AU - Garza-Reyes, José Arturo
PY - 2017/7
Y1 - 2017/7
N2 - The fundamental responsibilities of Emergency Medical Service (EMS) systems are to provide urgent medical care, such as pre-hospital care, and to transport the patient to the hospital if needed. The agility and efficiency of EMS systems are major public concerns. Since the EMS process involved is fundamentally a transportation process, the Lean Transportation approach is a viable option for improving Emergency Medical Service (EMS) operations performance. The identification of waste during the ambulance cycle time is the basis for designing an operations improvement strategy. The scheme utilized uses modified versions of the Transportation Value Stream Map (TVSM) and The Operational Vehicle Effectiveness (TOVE) Index. Thus, availability, performance and quality wastes are identified to define the improvement strategy. Results of the application for the Monterrey metropolitan operations of the Mexican Red Cross are provided.
AB - The fundamental responsibilities of Emergency Medical Service (EMS) systems are to provide urgent medical care, such as pre-hospital care, and to transport the patient to the hospital if needed. The agility and efficiency of EMS systems are major public concerns. Since the EMS process involved is fundamentally a transportation process, the Lean Transportation approach is a viable option for improving Emergency Medical Service (EMS) operations performance. The identification of waste during the ambulance cycle time is the basis for designing an operations improvement strategy. The scheme utilized uses modified versions of the Transportation Value Stream Map (TVSM) and The Operational Vehicle Effectiveness (TOVE) Index. Thus, availability, performance and quality wastes are identified to define the improvement strategy. Results of the application for the Monterrey metropolitan operations of the Mexican Red Cross are provided.
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UR - http://www.scopus.com/inward/citedby.url?scp=85067018517&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85067018517
VL - 2017
T3 - Proceedings of the International Conference on Industrial Engineering and Operations Management
SP - 766
EP - 774
BT - Proceedings of the International Conference on Industrial Engineering and Operations Management
PB - IEOM Society
ER -