Increasing service quality at a university: a continuous improvement project

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)209-224
Number of pages16
JournalQuality Assurance in Education
Issue number2-3
Publication statusPublished - 27 Sep 2021

Bibliographical note

Publisher Copyright:
© 2021, Emerald Publishing Limited.

All Science Journal Classification (ASJC) codes

  • Education

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