Increasing ambulance capacity with a lean TOC approach

Bernardo Villarreal, Fernando González Aleu, Arturo Quezada, Gabriela Morales, Aracely Carranza, José Arturo Garza-Reyes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The measure of ambulance cycle time is of particular interest in the performance of Emergency Medical Systems (EMS). Its value determines the ambulance capacity of the operations system of an EMS institution. For a given number of ambulances in operation, as the value of the average ambulance cycle time increases, total ambulance capacity for the system is reduced. Additional impacts resulting from this situation are; an increase on the average ambulance response time and patient's health risk due to the unavailability of ambulances; and a greater need of ambulance replacement investment requirements and operating cost. This work suggests an improvement approach based on Theory of Constraints (TOC) and elimination of waste for reducing ambulance cycle time. The approach is applied to a Mexican EMS institution based on metropolitan Monterrey. Results of the application are provided.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018
PublisherIEOM Society
Pages1-3
Number of pages3
Volume2018-March
ISBN (Print)9781532359446
Publication statusPublished - 1 Mar 2018
Event8th International Conference on Industrial Engineering and Operations Management, IEOM 2018 - Bandung, Indonesia
Duration: 6 Mar 20188 Mar 2018

Conference

Conference8th International Conference on Industrial Engineering and Operations Management, IEOM 2018
CountryIndonesia
CityBandung
Period6/3/188/3/18

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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  • Cite this

    Villarreal, B., Aleu, F. G., Quezada, A., Morales, G., Carranza, A., & Garza-Reyes, J. A. (2018). Increasing ambulance capacity with a lean TOC approach. In Proceedings of the International Conference on Industrial Engineering and Operations Management, IEOM 2018 (Vol. 2018-March, pp. 1-3). IEOM Society.