Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach

Mariel Garcia-Hernandez; Fabiola Chavez-Cortes; Alberto Rossa-Sierra

doi:10.1007/978-3-031-35705-3_21

Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach

Mariel Garcia-Hernandez^*, Fabiola Chavez-Cortes, Alberto Rossa-Sierra

^*Corresponding author for this work

Departamento de Arte y Diseño

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Studies indicate that parents consider pediatric medical encounters as stressful. One of the things they feel stressful is the uncertainty that revolves around the information in the medical prescription provided by the pediatrician since the information presented is not clear, confusing, and ambiguous. However, this feeling is more pronounced in new parents, since they do not have previous experience handling this type of health issue, it can be a significant trigger to face this type of situation and, above all, information. Based on this, a graphic restructuring was carried out from the perspective of the information design of the said medical document, that is, based on multi-scenarios and the cognitive, informational, and emotional needs of the users who interact with this design object. It was considered, in addition to the information that by law must appear in said documents, the ailment or symptom solves the medicine prescribed by the pediatrician, in such a way that, in addition to making these documents more understandable, it was sought to alleviate the stress and uncertainty that the user could feel. To validate the fact that the pediatric medical prescription was understandable and generated less stress, a questionnaire was applied to this user, the A/B Test and PSSUQ Questionnaire tool.

Original language	English
Title of host publication	Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings
Editors	Aaron Marcus, Elizabeth Rosenzweig, Marcelo M. Soares
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	279-288
Number of pages	10
ISBN (Print)	9783031357046
DOIs	https://doi.org/10.1007/978-3-031-35705-3_21
Publication status	Published - 2023
Event	12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023 - Copenhagen, Denmark Duration: 23 Jul 2023 → 28 Jul 2023

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	14034 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023
Country/Territory	Denmark
City	Copenhagen
Period	23/7/23 → 28/7/23

Bibliographical note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

All Science Journal Classification (ASJC) codes

Theoretical Computer Science
General Computer Science

Access to Document

10.1007/978-3-031-35705-3_21

Cite this

Garcia-Hernandez, M., Chavez-Cortes, F., & Rossa-Sierra, A. (2023). Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. In A. Marcus, E. Rosenzweig, & M. M. Soares (Eds.), Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings (pp. 279-288). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14034 LNCS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-35705-3_21

Garcia-Hernandez, Mariel ; Chavez-Cortes, Fabiola ; Rossa-Sierra, Alberto. / Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings. editor / Aaron Marcus ; Elizabeth Rosenzweig ; Marcelo M. Soares. Springer Science and Business Media Deutschland GmbH, 2023. pp. 279-288 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Improving Pediatric Medical Prescription to Promote First-Time Parent{\textquoteright}s Comprehension Through an Information Design Approach",

abstract = "Studies indicate that parents consider pediatric medical encounters as stressful. One of the things they feel stressful is the uncertainty that revolves around the information in the medical prescription provided by the pediatrician since the information presented is not clear, confusing, and ambiguous. However, this feeling is more pronounced in new parents, since they do not have previous experience handling this type of health issue, it can be a significant trigger to face this type of situation and, above all, information. Based on this, a graphic restructuring was carried out from the perspective of the information design of the said medical document, that is, based on multi-scenarios and the cognitive, informational, and emotional needs of the users who interact with this design object. It was considered, in addition to the information that by law must appear in said documents, the ailment or symptom solves the medicine prescribed by the pediatrician, in such a way that, in addition to making these documents more understandable, it was sought to alleviate the stress and uncertainty that the user could feel. To validate the fact that the pediatric medical prescription was understandable and generated less stress, a questionnaire was applied to this user, the A/B Test and PSSUQ Questionnaire tool.",

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Garcia-Hernandez, M, Chavez-Cortes, F & Rossa-Sierra, A 2023, Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. in A Marcus, E Rosenzweig & MM Soares (eds), Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 14034 LNCS, Springer Science and Business Media Deutschland GmbH, pp. 279-288, 12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023, Copenhagen, Denmark, 23/7/23. https://doi.org/10.1007/978-3-031-35705-3_21

Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. / Garcia-Hernandez, Mariel; Chavez-Cortes, Fabiola; Rossa-Sierra, Alberto.
Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings. ed. / Aaron Marcus; Elizabeth Rosenzweig; Marcelo M. Soares. Springer Science and Business Media Deutschland GmbH, 2023. p. 279-288 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14034 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - Rossa-Sierra, Alberto

PY - 2023

Y1 - 2023

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Garcia-Hernandez M, Chavez-Cortes F, Rossa-Sierra A. Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach. In Marcus A, Rosenzweig E, Soares MM, editors, Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings. Springer Science and Business Media Deutschland GmbH. 2023. p. 279-288. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-35705-3_21

Improving Pediatric Medical Prescription to Promote First-Time Parent’s Comprehension Through an Information Design Approach

Abstract

Publication series

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Bibliographical note

All Science Journal Classification (ASJC) codes

Access to Document

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