Studies indicate that parents consider pediatric medical encounters as stressful. One of the things they feel stressful is the uncertainty that revolves around the information in the medical prescription provided by the pediatrician since the information presented is not clear, confusing, and ambiguous. However, this feeling is more pronounced in new parents, since they do not have previous experience handling this type of health issue, it can be a significant trigger to face this type of situation and, above all, information. Based on this, a graphic restructuring was carried out from the perspective of the information design of the said medical document, that is, based on multi-scenarios and the cognitive, informational, and emotional needs of the users who interact with this design object. It was considered, in addition to the information that by law must appear in said documents, the ailment or symptom solves the medicine prescribed by the pediatrician, in such a way that, in addition to making these documents more understandable, it was sought to alleviate the stress and uncertainty that the user could feel. To validate the fact that the pediatric medical prescription was understandable and generated less stress, a questionnaire was applied to this user, the A/B Test and PSSUQ Questionnaire tool.
|Title of host publication||Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Proceedings|
|Editors||Aaron Marcus, Elizabeth Rosenzweig, Marcelo M. Soares|
|Publisher||Springer Science and Business Media Deutschland GmbH|
|Number of pages||10|
|Publication status||Published - 2023|
|Event||12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023 - Copenhagen, Denmark|
Duration: 23 Jul 2023 → 28 Jul 2023
|Name||Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)|
|Conference||12th International Conference Design, User Experience, and Usability Conference, DUXU 2023, held as part of the 25th International Conference on Human-Computer Interaction, HCII 2023|
|Period||23/7/23 → 28/7/23|
Bibliographical notePublisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
All Science Journal Classification (ASJC) codes
- Theoretical Computer Science
- Computer Science(all)