Designing the emergency medical operations system structure: A case study

Bernardo Villarreal, Edgar Granda, Andrea Montalvo, Samantha Lankenau, Ana Cristina Bastidas

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

This study describes the efforts of the Mexican Red Cross institution located in the metropolitan area of Monterrey, México to reduce ambulance response time. The major focus for improving the performance of emergency medical systems has been the reduction of ambulance response time by determining the optimal number and locations through the use of mathematical modeling. A general two-stage scheme consisting of a geospatial - time statistical analysis and a mathematical modelling stage is applied based on an emergency call database generated from during 2016 and the beginning of 2017. The mathematical modelling stage includes the application of the Double Standard Model (DSM). Scenario analysis for the resulting demand levels per day and various combinations of fixed and mobile ambulance bases are evaluated. Results of a pilot program are provided.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Industrial Engineering and Operations Management
PublisherIEOM Society
Pages196-204
Number of pages9
Volume2017
EditionOCT
Publication statusPublished - 1 Oct 2017
EventIEOM Bogota Conference / 1st South American Congress 2017 - Bogota, Colombia
Duration: 25 Oct 201626 Oct 2016

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management

Conference

ConferenceIEOM Bogota Conference / 1st South American Congress 2017
CountryColombia
CityBogota
Period25/10/1626/10/16

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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  • Cite this

    Villarreal, B., Granda, E., Montalvo, A., Lankenau, S., & Bastidas, A. C. (2017). Designing the emergency medical operations system structure: A case study. In Proceedings of the International Conference on Industrial Engineering and Operations Management (OCT ed., Vol. 2017, pp. 196-204). (Proceedings of the International Conference on Industrial Engineering and Operations Management). IEOM Society.