Continuous Improvement Programs: Before and After the COVID-19 Pandemic

Fernando Gonzalez-Aleu*, Ivana Alexandra Saucedo-Gonzalez, Luis Jauregui-Sanchez, Sofía Villarreal-Garza, Mariana Dingles-Villarreal

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution


The COVID-19 pandemic drastically impacted companies from different sectors, and the continuous improvement (CI) programs were not left behind. The purposes of this research are to identify the success factors that make CI Programs successful regardless of the industry and how these factors may have evolved in the aftermath of disruptive events of the COVID-19 pandemic. To achieve this aim, the paper follows a structured approach, including a literature review of CI programs and the impact of the COVID-19 pandemic on several industrial sectors. Then, 18 semi-structured interviews with CI program experts from companies in Mexico were conducted during one month. The research team found that the CI program suffered small changes before and after the COVID-19 pandemic and identified new success factors related to CI program success. These success factors are presented in an input-process-outcome framework.

Original languageEnglish
Title of host publicationAdvances in Manufacturing IV - Volume 5 - Biomedical Engineering
Subtitle of host publicationDigitalization, Sustainability and Industry Applications
EditorsFilip Gorski, Michał Rychlik, Răzvan Păcurar, Joaquín F. Roca González
PublisherSpringer Science and Business Media Deutschland GmbH
Number of pages15
ISBN (Print)9783031564581
Publication statusPublished - 2024
Event8th International Scientific-Technical Conference Manufacturing, MANUFACTURING 2024 - Poznan, Poland
Duration: 14 May 202416 May 2024

Publication series

NameLecture Notes in Mechanical Engineering
ISSN (Print)2195-4356
ISSN (Electronic)2195-4364


Conference8th International Scientific-Technical Conference Manufacturing, MANUFACTURING 2024

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

All Science Journal Classification (ASJC) codes

  • Automotive Engineering
  • Aerospace Engineering
  • Mechanical Engineering
  • Fluid Flow and Transfer Processes


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