Characterization and determinants of organizational satisfaction in mexican workers of SMES

Carlos Alberto Mirón Juárez, Claudia García Hernández, Rafael Octavio Félix Verduzco, Eneida Ochoa Ávila

Research output: Contribution to journalArticlepeer-review


This study aimed to build a model that allows us to understand organizational satisfaction from variables related to job satisfaction; Likewise, we proceeded to validate and confirm the dimensions of a scale to measure satisfaction with the organization within the work environment based on the proposal by Cayama and Pazmiño (1998), in addition to characterizing organizational satisfaction in a sample of 646 employees, both sexes between 18 and 70 years, workers of small and medium enterprises (SMEs). From the Rasch analysis, relevant psychometric values were observed, identifying seven items as alien to the satisfaction dimension; An explanatory model was obtained that showed relevant adjustment criteria, observing that the main predictors of satisfaction with the organization were satisfaction
Original languageEnglish
Article number1
Pages (from-to)3
Number of pages17
JournalCuadernos de Administración
Issue number66
Publication statusPublished - 6 Apr 2020
Externally publishedYes


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