¿Cómo medir la eficacia de la gestión en instituciones de salud?

Translated title of the contribution: How to measure management effectiveness in health institutions?

Byron Enrique Eraso Cisneros*, María Eulalia Chávez Rivera, Diego Fernando Herrera Cabrera, José Patricio Torres Fernández, Jaime Gustavo Gallo Mendoza, Lorenzo Adalid Armijos Robles

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)


The effectiveness in the management of organizations is understood as the degree to which the objectives are met, and it has a great relationship with the quality perceived by the users. That is why its correct identification and measurement should be a concern for all companies and organizations, especially in social sectors such as health, where the satisfaction of the needs of patients, family members and other interested parties is the maximum expression of success. The research aims to analyze what is known about the measurement of effectiveness in health organizations. In order to comply with the proposed objective, a literature search was carried out on the most recent studies conducted in Ibero-America regarding the measurement of efficacy in the health sector. In general, the complexity and integrality of the process of measuring health efficacy was recognized. The measurement of effectiveness should focus on indicators related to physical, mental and social well-being; what must be guaranteed by the planning systems of health organizations.

Translated title of the contributionHow to measure management effectiveness in health institutions?
Original languageSpanish
JournalRevista Cubana de Investigaciones Biomedicas
Issue number3
Publication statusPublished - Sept 2017
Externally publishedYes

Bibliographical note

Funding Information:
15. López Saludas JM. Análisis de la eficacia y la eficiencia del Servicio Nacional de Salud. Boletín económico de ICE, Información Comercial Española. 2013;(3044):59-71.

Funding Information:
21. Gutierrez E, Piazza M, Gutierrez A, Hijar G, Carmona G, Caballero P, et al. Uso de la evidencia en políticas y programas de salud aportes del Instituto Nacional de Salud. Revista Peruana de Medicina Experimental y Salud Pública. 2016;33(3):580-4.

Publisher Copyright:
© 2017, Editorial Ciencias Medicas. All rights reserved.

All Science Journal Classification (ASJC) codes

  • General Medicine


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