Burnout en las PYMES: Una aproximación desde el nivel gerencial

Translated title of the contribution: Burnout in SME's: A management-level approach

Eloisa Treviño , Rodolfo Treviño, Sofía Segovia, Frida Reyna, Fernando Vallejo

Research output: Contribution to journalReview articlepeer-review


Burnout is a term that is frequently heard in business, causing great health problems to its employees and an impact on the company’s economic results. The purpose of this research is to identify the existence of burnout in employees at the managerial level in SMEs. It is a qualitative investigation using the interview as an instrument. The sample is focused on mid-level managers in the industry, commerce and service sectors, two companies per sector. To generate the results, a model called Maslach Burnout Inventory General Survey (MBI-GS) and the burnout syndrome cycle were used. Managers who manifested burnout syndrome have excessive workloads in such a way that they do not achieve the objectives set by management, which makes the managers who suffer have health problems such as stress, cardio-muscular problems that even have family problems, that is, the above exceeds their emotional capacity.
Translated title of the contributionBurnout in SME's: A management-level approach
Original languageSpanish
Article number35
Pages (from-to)137-163
Number of pages26
Issue number35
Publication statusPublished - 14 Dec 2019


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