A systematic literature review of ambulance turnaround time

Antonio Goitia De La Torre, Kevin Rodríguez Leija, Fernando González Aleu

Research output: Contribution to conferencePaperpeer-review


Ambulance turnaround time (ATT) is important to assess Emergency Medical Systems (EMS) organization performance; its value determines the ambulance capacity of the operations system of an EMS institution and patient´s health risk due to the unavailability of ambulances. There are academic publications describing improvement projects conducted to reduce ATT; however, there is a lack of publications assessing the current literature available in this research field. Therefore, the purposes of this paper are (i) to assess the maturity of this research field and (ii) to identify the most valuable variables related to ATT. A systematic literature review (SLR) was used as a research method and bibliometric analyses were conducted to assess author characteristics, publication characteristics, and content characteristics. A total of 37 publications passed the exclusion criteria identified, finding: ascending trend in the frequency of publications per year, this research field has been addressed by few countries and authors, and there are several variables related to ATT. The application of SLR does not guarantee that all the important publications have been collected; however, several databases and an interrater agreement procedure were used to mitigate this limitation. Future work should include validating the variables identified related to ATT with empirical investigations.

Original languageEnglish
Number of pages6
Publication statusPublished - 1 Jan 2018
Event2018 Institute of Industrial and Systems Engineers Annual Conference and Expo, IISE 2018 - Orlando, United States
Duration: 19 May 201822 May 2018


Conference2018 Institute of Industrial and Systems Engineers Annual Conference and Expo, IISE 2018
Country/TerritoryUnited States

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering


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